Open role · Customer Support · Chinese Market
Chinese Market & Customer Support Specialist
Help us support Chinese-speaking customers and strengthen communication between QMSROOT and the Chinese medical-device industry.
What you’ll work on
- Support Chinese-speaking customers as they use QMSROOT.
- Act as a bridge between QMSROOT and medical-device organisations in the Chinese market.
- Bring customer feedback and market needs back to the QMSROOT team.
- Help prepare clear Chinese-language customer communication.
What we’re looking for
- Fluent Mandarin Chinese and professional English.
- Experience in customer support, customer success or another customer-facing role.
- Clear, careful written and spoken communication.
- Interest in Quality, regulatory or medical-device work.
Familiarity with the Chinese medical-device industry or Quality Management Systems is welcome, but not required.
Before you apply
Please confirm the essential requirements below. This is a self-check only. Your answers are not submitted to QMSROOT and are not used to make an automated hiring decision.
Please review the essential requirements above before continuing.